WonderPens can be stored at any position. Just make sure that the cap is firmly on! The small ball inside the pens can be used to mix the paint. WonderPens should always be kept in a horizontal position
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If the WonderPens gets damaged or was faulty upon a delivery - we offer 100% refund upon return.
Please note that customers are responsible for shipping costs of returned items.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email support@wonderpensco.com with the subject 'Returns' and include your order number, name and the reason for the return.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Contact support
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